Playing at the intersection of the world of work, life-long learning and technology

Services

Have an idea? Let’s shape the project together.

You don’t need a finished project brief or funding in place to start a conversation. We can help you clarify the workforce or learning challenge, define the scope, identify potential partners and funding opportunities, and develop a practical approach and budget.

Getting involved early helps connect the proposed activities, resources and intended outcomes. Where there’s a good fit, we can support proposal development and work with you and your partners through delivery.

South Arm works independently and with collaborators whose expertise complements our own. If your project needs expertise outside our practice, we’re happy to discuss who else could help.

Contact us to explore your ideas and needs in one or more of these areas:

Workforce research and project planning

  • Research workforce composition, job roles, tasks and skill requirements to support workforce planning, role design and training decisions. This can include labour market research, interviews, stakeholder consultation and job task analysis. The work may stand alone or provide the foundation for competency frameworks, assessments and learning pathways.
  • Turn an initial idea into a clearly defined, achievable project. We help clarify needs and intended outcomes, develop activities, timelines and budgets, identify potential partners and suitable funding opportunities, and support funding applications. Where there’s a good fit, we can collaborate from early planning through project delivery.

Competencies, learning and assessment

  • Develop, review and update frameworks and standards that describe skilled practice and support learning, assessment, credentialing and workforce planning.
  • Connect occupational needs, existing skills and training opportunities through workforce strategies, curriculum alignment and micro-credential pathways.
  • Design practical, oral, written and prior learning assessments, with supporting rubrics, assessor guidance and processes for consistent implementation.

Technology and implementation

  • Evaluate organizational needs, select and configure platforms, improve workflows, and develop tools that support learning and assessment.
  • Help organizations move assessments online and manage delivery through platform configuration, hosting and ongoing exam administration, alongside exam development and assessor support.

Capacity building and team support

  • Build your team’s ability to develop and manage competency frameworks, assessments and related learning resources. We combine practical guidance, facilitated working sessions, coaching and hands-on development using your own projects.
  • Support can include methods, templates, review processes and the effective use of AI and data-analysis tools. We help teams use these tools thoughtfully, evaluate their outputs and establish approaches they can maintain—building confidence, sound judgement and greater independence.